Contact Aylestone Health Centre via our online contact form: https://florey.accurx.com/p/C82092
Your record at your fingertips
As a patient at Aylestone Health Centre, you can now access your medical record online without having to phone or visit the surgery.
With Online access you are able to request medication for the regular medication you take, when you are running low. Book appointments (subject to availability) with clinicians complete face to face, video and telephone consultations. Complete online surveys to support your ongoing health care. As well as being able to view the medical record for yourself and others you are caring for.
Our online services are quick, easy and convenient to use from a smartphone, tablet or computer. Online access is available three ways:
- Via the NHS App – download from Play Store or Apple Store
- SystmOnline (web portal) – click here for Systmonline (web portal)
- SystmOne Airmid (Mobile App) – download from Play Store or Apple Store

To obtain your online access via SystmOnline, please download and complete the Patient Online Access Request Form below and return it to the practice. Once your request has been reviewed you will be given your username and password.
Patient Online Access Request Form
Please note:
- Your login details are only active for 24 hours. If you fail to access your record within this time your login details will need to be resent to you.
- We analyse all applications for access to make sure they are genuine
- Access can be withdrawn at any time if there are concerns about patient confidentiality.
Abuse of the Online System
Abuse of the system includes, but is not exclusive to the following:
- Sending needless or abusive messages to the Practice
- Repeatedly booking and cancelling appointments
- Repeatedly booking appointments over a short period of time
- Booking appointments and not attending them
- Any offensive or abusive messages through the service
- Requesting prescriptions that you do not need.
Security
We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.
Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.