Aylestone Health Centre

IT Policy

This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;

Maintain the Confidentiality of all data within the practice by:

  • Ensuring that only authorised persons can gain access to our systems
  • Not disclosing information to anyone who has no right to see it

Maintain the integrity of all data within the practice by:

  • Taking care over input
  • Ensuring that all changes are reported and monitored
  • Checking that the correct record is on the screen before updating
  • Reporting all apparent errors and ensuring that they are resolved

Maintain the availability of all data by:

  • Ensuring that all equipment is protected from intruders
  • Ensuring that backups are taken at regular, predetermined intervals and an automated backup process is used where possible
  • Ensuring that contingency is provided for possible failure or equipment theft and that any such contingency plans are kept up to date

Additionally we will take all reasonable measures to comply with our legal responsibilities under:

Personal Data

The following IT systems are in use at the practice:

  • Referral Management (using NHS numbers in referrals)
  • Electronic Appointment Booking (the facility to book routine appointments online and, similarly, to cancel appointments
  • Online booking of repeat prescriptions
  • Summary Care Record (uploading details of your current medication and allergies to the national “spine” so that these are available for doctors involved in your care elsewhere)
  • GP to GP transfers (the electronic transfer of records from practice to practice when you re-register
  • Patient Access to records (the facility to view your medical records online).

You can access your medical record through the NHS App or via online access . If you would like online access to your medical record, as well as the ability to book appointments and request repeat medication, please speak to a member of the Reception Team or complete the Online Access Request form:

If you would like access to your medical records enabled or would like to opt out of the local or national summary care record, please contact reception.