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One Patient, One Problem, One Appointment
24 September 2025
To ensure that we provide a good quality experience for our patients, we ask that when you book an appointment it is for one problem only. If you need to discuss a second problem, please book an additional appointment. This will help us to be able to give you adequate time to discuss your problem […] -
Zero Tolerance Policy
24 September 2025
As a practice we have a duty of care to our team and operate a zero tolerance policy in relation to unacceptable behaviour, whether this be verbal comments, violence or aggression. We all have a responsibility to be respectful, polite and courteous to each other and ask you, our patients, to treat our staff in […] -
Flu & Covid Vaccinations this winter
23 September 2025
We are currently inviting our patients for their Flu vaccinations. Getting your winter vaccinations is one of the best ways to protect yourself and those around you from serious illnesses like flu and COVID-19. This year, the NHS is offering seasonal vaccines to those who are most at risk of becoming seriously unwell. Who is […] -
Carers
23 September 2025
Are you a Carer? We would like to help identify as many carers as possible who are registered at the practice so that we can offer them support and assistance. whether you or someone you know is a carer or helps to look after someone else. We aim to: – -Identify and register carers to […] -
You and Your General Practice (Patient Charter) 01.10.25
23 September 2025
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB) You can access […] -
Changes to Hub appointments in Leicester City from 01.10.25
23 September 2025
The existing Hub service has been based on GP practices booking appointments at 3 locations across the city, supported by a range of healthcare professionals. From 01.10.25 this service will change and GP practices will NO longer be able to book Hub appointments for patients. Hub appointments will only be accessed by a patient ringing […]